Question: I want to buy an item with the weight of over 30kg.
An item with the weight of over 30kg is not acceptable on EMS. If you are planning to buy an item that weigh around 30kg(30000g), please contact directly to a merchant about the item weight. If we receive an item that weigh over 30kg without notifying us beforehand, we may refuse to receive the package. If you have any doubt about the item weight and want us to check, send us the item URL, we'll check the weight for you.
Other questions in this category
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- I want to buy an item from a merchant outside of Japan.
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- I want to buy an item with the weight of over 30kg.