Question: I would like to know where my package is at now.
EMS has the tracking system that tracks your package at each destination. When your package has been shipped, we will let you know the EMS tracking number and webpage by email. Open the page below and enter the trucking number we sent.
You can find where your package is at from the result. If you want to know the arrival date, please use our Shipping Cost Calculator. Just enter the package weight and select your country, the result shows you rough estimation of the arrival date.
Other questions in this category
- Which carrier do you use to ship an item?
- Is there any prohibited items that cannot be shipped?
- How much does it cost to ship my package?
- How long does it take for my package to get to my house?
- What is Repack Option?
- What is Consolidation Service?
- I would like to know about tax and duties.
- I would like to know where my package is at now.
- Can you insure my package when you ship?
- What happens if my item is damaged when arrived at your warehouse?
- Can you ship my package to other address in Japan?
- I want to buy an item from a merchant outside of Japan.
- How do you process my item when arrived at your warehouse?
- I would like to know international shipping fees and the service fee beforehand.
- I want to buy an item with the weight of over 30kg.