FAQs
Question: How long does it take for my package to arrive at my house?
Answer:
Our Shipping Cost Calculator provides you with the estimated arrival date. You can refer this tool to find out how long it takes for your package to arrive at your home. We have experienced some delay during the end of year and the beginning of the year, the customs are tend to be busier than normal. so, there may be a delay during that season of the year. Please contact your local custom for detail.
Other questions in this category
- Which carrier do you use to ship an item?
- Is there any prohibited items that cannot be shipped?
- How much does it cost to ship my package?
- How long does it take for my package to get to my house?
- What is Repack Option?
- What is Consolidation Service?
- I would like to know about tax and duties.
- I would like to know where my package is at now.
- Can you insure my package when you ship?
- What happens if my item is damaged when arrived at your warehouse?
- Can you ship my package to other address in Japan?
- I want to buy an item from a merchant outside of Japan.
- How do you process my item when arrived at your warehouse?
- I would like to know international shipping fees and the service fee beforehand.
- I want to buy an item with the weight of over 30kg.
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