JPN-Depot

FAQs

Question: Can you declare the price of my item lower than the actual price?

Answer:
No. we are not allowed to declare the price lower than the actual price in invoice with no exception. It is prohibited by law and illegal to do so. We do not accept undervalue request when you submit the shipping request. We will write the actual price of the invoice from a merchant in our invoice without replying to undervalue request. There is the case that a merchant forget to put the invoice inside a package and send it to us. In that case, we will check the merchant website for the item detail, at the same time, we ask you for the price of the item by email. so please kindly let us know the price of the item.


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Please read before using our services

We have the conditions that we would like you to know before you use our services. Please read this contents before using our services.

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Business Hours
Monday-Friday
9:00am-6:00pm
Closed on
Saturdays & Sundays
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