FAQs

Answer:
Visual Inspection is the process that we open the package that arrived at our warehouse and check the content of the package to confirm that the item is not damaged or the item is the one you said it was. And we also confirm the item doesn't contain any prohibited items inside. We usually open every package arrived at our warehouse and perform visual inspection. However, there is time when we don't perform visual inspection as below.
・A package is present-wrapped.
・An item is a delicate equipment and packed with great care.

After opening the package, our trained packing staff will re-pack as it came. so no worries! Visual Inspection is necessary process for you as well as us to ship your package properly to your home. With visual inspection, you are happy and so are we!