JPN-Depot

FAQs

Question: Can I cancel my order after requesting Buy-For-Me service?

Answer:
If you would give us a cancel request before we place an order to the store you specified, We can accept a cancel request. But we usually process your Buy-For-Me order and make a purchase as soon as we receive Buy-For-Me request from you because we have to place an order quickly to get the item you want before it gets out of stock. We just don't want to lose a chance to buy your favorite item.
If you find out that the item you requested was wrong and would like us to ship back to the store, The handling fee for returning the item will occur and it's 1,000 yen per item. So, please take your time and select an item before requesting Buy-For-Me service.


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Business Hours
Monday-Friday
9:00am-6:00pm
Closed on
Saturdays & Sundays
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